1. Can I pay with my VISA / Mastercard?
We encourage people to use Bitcoin and Western Union as Visa and MasterCard policies prohibit copying of products, but we have limited time to process Paypal / Visa / MasterCards. If you can’t find a suitable option, please come back another day and contact customer service.
2. What are the shipping costs?
If you click on “Add to cart”, you will see the shipping costs.
3. Any problems with customs?
We have many years of experience in shipping products worldwide. We guarantee the item will be sent to you directly. With our special method, we can safely get our products through customs.
4. Who pays taxes and duties in international traffic?
We do not charge any customs duties for international orders. Import duties and taxes are to be borne by the customer. Please contact local customs for details.
5. Can I get a refund if I’m not satisfied with your items?
If you are not satisfied within 30 days of receiving the item, you can contact customer service to request a refund. (if of course you didn’t use it)
Refund Process: Contact Customer Service for the return address.
After receiving the goods and checking that the watch is brand new and has never been used, we will issue a refund immediately and it will take 8-20 days for the money to be returned to your card.
About The Watch
1. What does automatic movement mean?
Automatic refers to a movement that consists of an automatic winding mechanism that allows the watch to operate automatically without a battery. The advantage is that the clock does not need batteries to operate. The downside is that it needs to be serviced once a year for the watch to work properly.
2. Why does my automatic watch keep track of time?
The first time you buy an automatic watch, you need to set it up beforehand. If you wear it every day, it will still wrap around your wrist with every movement. If you stop wearing the watch for more than about 1 day, the watch will need to be reset, but when you wear it again the watch will wind up automatically. The disadvantages of this are obvious. If you don’t wear them often, your watch won’t expire. The upside is that you never have to replace the battery, the watch runs fine and most importantly, this type of movement is exactly what the original watch used! If your automatic watch moves or travels within 24 hours, you need to set the time. Like the original watch, all of our automatic watches have an adjusting screw on the mechanism. Any local jeweler can repair these watches.
3. What is a chronograph?
The chronograph is a small dial that is located in the dial. They are often used as dual and triple timers.
4. What is the difference between Swiss and Asian Rolex watches?
The difference between Swiss and Asian quality watches lies in the quality of the stainless steel used, as well as in the manufacturing process and machinery. The Asian quality belt is made of 316L steel, while the Swiss quality belt is more resistant to rust and corrosion, but is also more expensive and complex to manufacture. Swiss watches are made on cloned machines according to Swiss technology and standards, so a higher level of precision and workmanship can be expected.
5. Does the watch have the original packaging and paper?
The watch is sent without a branded box so that the shipping and product costs are not high. If you would like to add a box to the order, you can contact our customer service.
6. How do I set the time and date?
You can contact our customer service to customize the video.